Privacy Policy for Nevels Farm
Effective Date:11/27/2024
At Nevels Farm your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, nevelsfarm.com, and purchase our products, including our signature hot chocolate mix. By accessing or using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you in the following ways:
- Personal Information: When you make a purchase or register on our Site, we collect personal information, including but not limited to your name, email address, shipping address, billing information, and phone number.
- Payment Information: To process orders, we may collect payment information, such as credit card numbers or other payment details. However, we use third-party payment processors, such as paypal to securely handle your payment information. We do not store your payment card details directly.
- Usage Data: We collect information about how you interact with our Site, such as your IP address, browser type, and browsing activity. This helps us improve the functionality of our Site and enhance your user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site. Cookies are small files placed on your device that allow us to recognize your preferences and improve your user experience. You can adjust your browser settings to control cookies, but disabling them may impact your ability to use some features of our Site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders for hot chocolate mix and other products.
- To communicate with you about your orders, shipping, and customer service inquiries.
- To send promotional emails or newsletters if you have opted-in to receive them.
- To improve our Site and customer service by analyzing usage patterns and feedback.
- To comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who assist us in operating our Site, processing payments, fulfilling orders, and providing customer service (e.g., shipping companies, email service providers).
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as to comply with a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the new owner.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. While we use secure payment processors and implement industry-standard encryption methods, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information at any time by logging into your account on our Site or contacting us directly.
- Opt-Out: If you no longer wish to receive promotional emails or newsletters from us, you can opt out by clicking the "unsubscribe" link in the email or contacting us at [email address].
- Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations.
6. Children's Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Nevels Seasonal Event Farm LLC
Holly Springs, MS 38635
nevelsfarm@gmail.com
6625440045